Frequently Asked Questions
Get answers to common questions about solar batteries and storage solutions
How much can I actually save on my energy bills?
Savings typically range from 50% to 70% depending on your energy usage, the size of the system, and whether you include battery storage. Installers will provide a detailed projection of your expected annual savings as part of your custom quote.
Do solar panels work on cloudy or rainy days?
Yes, solar panels don't need direct sunlight to function; they use daylight (diffuse radiation) to generate power. While output is lower than on a bright sunny day, the UK's daylight hours provide plenty of energy to make the system highly effective.
How long does a typical solar installation take?
Most residential installations are completed within 1 to 2 days. This includes mounting the panels, installing the inverter and battery, and performing all necessary safety tests to get you up and running.
Do I need planning permission for solar panels?
In most cases, solar panels fall under 'Permitted Development' and do not require planning permission. However, if your home is a listed building or located in a Conservation Area, special rules may apply. Installers can help you check this during your survey.
What happens to my solar energy during a power cut?
Standard grid-tied systems shut down during a power cut for safety. However, if you have a battery with an 'Emergency Power Supply' (EPS) or 'Gateway' feature, your home can continue to run on stored energy even when the grid is down.
How long do solar panels and batteries last?
Modern solar panels are incredibly durable and typically come with a 25-year performance warranty. Inverters and batteries usually have warranties ranging from 10 to 15 years, though they often continue to perform well beyond that.
What is the Smart Export Guarantee (SEG)?
The SEG is a government-backed initiative that requires energy suppliers to pay you for any excess renewable electricity you export back to the National Grid. It's a great way to earn a little extra from the energy you don't use.
Does my roof need to face South for solar to work?
While South-facing roofs are the most efficient, East and West-facing roofs are also excellent options and can often provide better energy coverage for morning and evening usage. Even North-facing roofs can work if the pitch is shallow enough.
How big a solar battery do I need?
This depends heavily on your average daily electricity consumption (especially overnight), the size of your solar panel system, and whether you want backup power. Our team performs detailed calculations during your free survey to recommend the optimal capacity.
Can I add a battery to my existing solar panel system?
Yes, absolutely! This is called retrofitting. Installers typically use AC-coupled batteries for existing systems, which integrate easily with your current setup.
How long do solar batteries last?
Most leading solar batteries come with a 10-year warranty, often guaranteeing a certain level of capacity retention after that period or a specific number of charge cycles. With proper usage, many can last significantly longer.
Will a solar battery power my whole house during a blackout?
It depends on the battery's power rating, capacity, and how the system is configured. Some systems provide whole-home backup, while others are designed to power only essential circuits (like lights, fridge, internet router). Installers will discuss backup options during your consultation.
Are solar batteries safe?
Yes. Installers will only batteries from reputable manufacturers that meet stringent UK and international safety standards (e.g., MCS certification where applicable). Installations are always performed by qualified electricians following strict safety protocols.
How much money can I save with solar battery storage?
Savings depend on your current energy usage patterns, your electricity rates, and how much solar energy you generate. By storing solar energy and using it during peak-rate hours, many customers reduce their bills by 40-70%. Ask installers to provide detailed savings projections during your free assessment.
Do I need planning permission to install a battery?
Most residential battery installations don't require planning permission in the UK, as they're typically classified as permitted development. However, installers will check the specific requirements for your property during the consultation.
What's the difference between AC-coupled and DC-coupled batteries?
DC-coupled batteries are integrated directly with your solar system and are more efficient for new installations. AC-coupled batteries connect to your existing system's AC side and are ideal for retrofits. Ask your installer to recommend the best option based on your setup.
Do solar panels require much maintenance?
Solar panels are very low-maintenance because they have no moving parts. Rainfall generally keeps them clean enough to function well, but check with your installer to recommend a professional cleaning and a system health check every 2-3 years to ensure everything is performing at its peak.
Will solar panels increase the value of my home?
Yes, research consistently shows that energy-efficient homes with solar panels are more attractive to buyers. Not only do they improve your EPC rating, but they also offer the next owner immediate protection against rising energy prices.
Can I charge my Electric Vehicle (EV) with solar panels?
Absolutely! Solar is a perfect partner for EVs. Installers can install smart EV chargers that communicate with your solar system, allowing you to divert excess energy directly into your car's battery instead of sending it back to the grid.
Can solar panels power a Heat Pump?
Yes. While a heat pump uses electricity to move heat into your home, solar panels can provide a significant portion of that electricity during daylight hours. Combining the two is one of the most effective ways to fully decarbonize your home heating.
What is the 'Self-Consumption' rate and why does it matter?
Self-consumption is the percentage of solar energy you use in your home versus what you export. The more you use yourself (especially with a battery), the faster your system pays for itself, as using your own 'free' energy is cheaper than buying it from the grid.
Do I need to change my energy supplier to get solar?
No, you can stay with your current supplier. However, to get paid for the energy you export (via the Smart Export Guarantee), you may want to switch to a supplier that offers a more competitive export tariff to maximize your returns.
What happens if I move house?
The solar system is an asset that stays with the property, adding to its resale value. You simply leave the manuals and MCS certificates for the new owner, who will then benefit from the free energy and any remaining warranties.
Can I install solar panels on a flat roof?
Yes, installers use specialized mounting systems that angle the panels toward the sun on flat roofs. This ensures you still get the optimal tilt for energy generation while maintaining the structural integrity and waterproofing of your roof.
